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The zero-defects plan

The January 1985 “Zero-Defects Plan” kicked off as a proposal for bringing total quality to every product and organization process.
The zero-defects plan

The outcome of a memorable seminar that for three days gathered the entire Bimbo Board Directors, the January 1985 “Zero-Defects Plan” kicked off as a proposal for bringing total quality to every product and organization process.

That year, everything from office walls and corridors to workshops and patios got plastered in slogan signs such as “Do It Right the First Time.”